MSI CMM Repairs

There is nothing more frustrating than to have a down CMM so you call for service and the following occurs.

1. You get voicemail and they call you the next day.
2. When they do call you, the wait for service is 3 to 5 days.
3. When the service man gets to your facility, he tells you parts will have to be ordered which are currently not in stock.
4. After about two weeks your machine is up and running.

I know you think I am exaggerating, but these scenario's actually occur and some customers stand for it.

So if your machine is down, you have our commitment to provide professional customer service, quick
turnaround and experienced service engineers to fix your machine right.

                   Give us a chance and experience the benefits:

1. Over 100 years of combined experience on servicing Sheffield, G&L and Bendix CMM's.
2. You call - We answer the phone. No voicemail during normal hours - I know it's a novel concept.
3. Same or Next Day Service. If your CMM is down your our top priority.
4. Free Tech Support- we may be able to fix your problem over the phone.
5. No minimum charges.
6. Lower service rates for better service - no hidden costs.
7. Huge inventory of parts. We repair many items that the OEM considers obsolete.
8. Often parts cost less because we go straight to the original source for off the shelf items.
9. Our machine shop has the capability to make mechanical drive parts that often fail over time.
10. Renishaw Repair by Exchange support for your Probes, Probe Heads and Controllers.